Inclusive Technology Design and Community Engagement

Report on Current Developments in the Research Area

General Direction of the Field

The recent advancements in the research area are marked by a significant shift towards more inclusive, community-driven, and participatory approaches in technology design and implementation. There is a growing emphasis on co-designing solutions with end-users, particularly those from marginalized or underrepresented communities, to ensure that technologies are not only accessible but also culturally and contextually relevant. This trend is evident across various domains, including healthcare, education, and policy-making, where the integration of human-centered design principles is leading to more effective and equitable outcomes.

In the realm of healthcare, there is a notable focus on supporting adolescents with chronic illnesses as they transition from pediatric to adult care. This involves not only enhancing self-management skills but also fostering collaborative practices between adolescents and their caregivers. The use of technology to facilitate this transition is emerging as a key area of innovation, with a particular emphasis on designing tools that can mediate the tensions between adolescent independence and parental oversight.

Participatory Design (PD) continues to evolve as a cornerstone methodology, with a growing recognition of its potential to address design inequities. The field is moving towards a more flexible and inclusive understanding of PD, where stakeholders are deeply involved throughout the design process. This shift is aimed at ensuring that the voices and needs of end-users are central to the design of systems and services, thereby promoting more equitable outcomes.

The intersection of Human-Computer Interaction (HCI) and policy-making is also gaining traction. There is a re-envisioned approach that positions policy as an integral component of HCI research and practice, rather than a peripheral concern. This perspective opens up new avenues for HCI to influence policy outcomes by blending system, human, and policy expertise in innovative ways.

In education, there is a burgeoning interest in using technology to support body movement education for people who are blind or have low vision (BLV). This involves a concerted effort to engage with the BLV community and their teachers to understand their specific needs and challenges. The goal is to co-design solutions that can enhance the accessibility and effectiveness of body movement education, thereby improving the quality of life for BLV individuals.

Finally, there is a strong push towards community-driven technology development, particularly for marginalized communities such as the Black community. The focus is on centering the lived experiences of these communities in the design process, thereby creating technologies that are not only functional but also culturally resonant and empowering.

Noteworthy Papers

  • "The Future of HCI-Policy Collaboration": This paper reimagines the relationship between HCI and policy, proposing a more integrated approach that could significantly enhance HCI's impact on policy outcomes.

  • "For Us By Us": Intentionally Designing Technology for Lived Black Experiences: This study highlights the importance of centering lived Black experiences in technology design, offering valuable insights and considerations for the broader research community.

Sources

Transitioning Together: Collaborative Work in Adolescent Chronic Illness Management

Participatory design: A systematic review and insights for future practice

The Future of HCI-Policy Collaboration

Understanding Challenges and Opportunities in Body Movement Education of People who are Blind or have Low Vision

Large-scale, Longitudinal, Hybrid Participatory Design Program to Create Navigation Technology for the Blind

"For Us By Us": Intentionally Designing Technology for Lived Black Experiences

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