Integrating LLMs for Enhanced Service and Forecasting in Public Transit and Legal Systems

The recent advancements in the integration of Large Language Models (LLMs) across various domains are significantly reshaping how we approach complex problems. In the public transit sector, LLMs are being leveraged to enhance customer experiences and operational efficiency, offering personalized services and real-time updates. Social media analysis is also undergoing a transformation with LLMs, enabling more nuanced extraction of sentiment and actionable insights, which is crucial for service improvement and responsiveness. Legal implications of LLM-generated content are being addressed through innovative frameworks that incorporate knowledge graphs and prompt engineering, ensuring safer and more reliable outputs. Additionally, LLMs are proving effective in forecasting passenger flow in metro systems under delay conditions, a critical area for emergency response and service recovery. The potential of LLMs in legal decision support systems is also being explored, with notable success in natural language inference tasks. Furthermore, LLMs are being adapted for specific regional contexts, such as legal assistance in Bangladesh and climate change analysis in Bengali-speaking regions, highlighting their versatility and impact on localized challenges.

Noteworthy papers include one that proposes a novel approach to extracting and analyzing transit-related information from social media using LLMs, and another that introduces a framework for tackling legal implications of LLM answers through prompt engineering and knowledge graphs.

Sources

Leveraging Large Language Models for Enhancing Public Transit Services

Transit Pulse: Utilizing Social Media as a Source for Customer Feedback and Information Extraction with Large Language Model

A Prompt Engineering Approach and a Knowledge Graph based Framework for Tackling Legal Implications of Large Language Model Answers

A Prompt Refinement-based Large Language Model for Metro Passenger Flow Forecasting under Delay Conditions

Augmenting Legal Decision Support Systems with LLM-based NLI for Analyzing Social Media Evidence

Spatio-temporal Multivariate Cluster Evolution Analysis for Detecting and Tracking Climate Impacts

Exploring Possibilities of AI-Powered Legal Assistance in Bangladesh through Large Language Modeling

Dhoroni: Exploring Bengali Climate Change and Environmental Views with a Multi-Perspective News Dataset and Natural Language Processing

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